Privacy Policy
Protecting your personal information and technical enquiry data with absolute integrity.
1. Overview & Scope
ActionAire (a brand owned and operated by M D Equipments Private Limited) values your trust and is committed to protecting your privacy. This Privacy Policy governs our data collection, processing, and usage practices on our official website actionaire.co, as well as during commercial inquiries, quotation requests, product purchases, and technical support interactions.
By accessing our website, submitting product enquiry forms, or requesting technical datasheets, you consent to the data collection and usage practices described in this policy.
2. Information We Collect
We collect both personal information provided directly by you and technical information generated automatically during site visits:
- Personal Contact Data: Name, business email address, phone number / mobile number, company name, delivery address, state, country, and product requirement details submitted via contact forms, quote requests, or direct email inquiries.
- Product & Technical Specifications: Specific fan models requested (e.g., Heavy Duty Air Circulators, BLDC Fans, Exhaust Blowers, Man Coolers), quantity needed, and custom specifications.
- Automatically Collected Data: IP address, device type, browser specifications, operating system, pages visited, time spent per page, and referral source collected via cookie sessions and Google Analytics.
3. How We Use Your Information
Your information is strictly used to fulfill your commercial requests and enhance service delivery:
Quote & Order Processing
Generating formal technical quotes, proforma invoices, product catalogs, and shipping timelines.
Customer Communication
Reaching out via Voice Call, SMS, WhatsApp, and Email regarding your technical enquiries.
Product Customization
Customizing fan voltage, blade sizing, color powder coating, and mounting hardware per specs.
Service & Security Optimization
Monitoring website performance, security integrity, and improving user browsing UX.
4. TRAI Regulations & Communication Consent
In compliance with the Telecom Regulatory Authority of India (TRAI) regulations and Telecom Commercial Communications Customer Preference Regulations (TCCCPR):
When you submit an enquiry on ActionAire and check the consent checkbox, you grant express written authorization to ActionAire and its sales representatives to contact you via Call, SMS, WhatsApp, and Email regarding your requested enquiry.
DND Registry Override: You agree that this explicit request overrides any registration you may have under the National Do Not Disturb (NDNC / DND) registry for the purpose of communicating regarding your enquiry. For full details, review our dedicated Communication Consent Policy.
5. Third-Party Sharing & Disclosure
ActionAire does not sell, trade, or rent your personal contact details to any third-party marketing companies.
We share data only with verified partners under confidentiality agreements strictly to complete your request:
- Logistics and freight partners for industrial equipment dispatch and transport tracking.
- Authorized WhatsApp/SMS communications gateways strictly to deliver quote confirmation messages.
- Legal or law enforcement authorities when mandatory under applicable laws of India.
7. Data Security & Retention
We implement industry-standard physical, electronic, and procedural safeguards to protect your personal details against unauthorized access, loss, or alteration. Enquiry and transaction records are retained for as long as necessary to fulfill warranty obligations, service agreements, and tax compliance requirements under Indian law.
8. Your Rights & Consent Revocation
You have the right to request access to your stored personal information, request corrections, or revoke your communication consent at any time.
To revoke consent or request data removal, email us at info@actionaire.co with the subject line "Data Revocation Request". Requests are processed within 48 business hours.
9. Contact Privacy Office
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our administrative team:
Email: info@actionaire.co
Phone: +91 8048795167
Head Office: B-23, Sector-57, NOIDA, UP, India 201301
Corporate Office: M D Equipments Pvt. Ltd., C9, Block B, Sector 80, Noida, UP